Happy Helpers Ring in the Holidays (Success Tips for Team Leaders)

Non-profits and small businesses often depend on volunteers to “make the Season bright.” You may get a group of happy, good-hearted people who willingly and freely give of their time; but sometimes you end up with a bad apple or two. When that happens, it takes skill and patience in order to mend fences and hurt feelings

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No one likes to be told that their work is deficient or that they are too slow, especially when they’re getting paid zilch! Appreciation and tact go a long way. It seems that in every group, there’s a “know it all;” a person who understands exactly “how things should be done” and when.

The leader (that’s you) must know how to keep that person on task and divert attention when necessary to keep things running smoothly. Encouraging cooperation, and making a tense atmosphere fun is all part of a team leader’s job description.

(Wolf in Sheep's Clothing)

When volunteers get hot under the collar and sharp words start flying, a wise leader knows when to insert himself or herself to stop trouble before it happens. Taking a busybody aside and thanking them for their insight can allay hurt feelings. When they sense that you’re aware of their keen observation skills, you can remind them that volunteers are here, not because they have to be, but because they want to serve. Their efforts should always be welcomed and acknowledged.

Many of us hire helpers during the busy holidays to get our projects out the door on time. These assistants may be friends, strangers, or family members who work for free. The same rules apply, perhaps even more so, when you’re close to the staff. A pleasant working atmosphere removes the tension between family members who are caught between rigid deadlines and their own hectic lives.

Put a group of people in a room, give them work to do, and there’s bound to be petty squabbles. In the beginning, allow people to work out their own rhythms and procedures. Insert yourself only if the “rage” level rises. Staying ahead of problems and anticipating needs requires tact and gut instinct. 

If you are prepared in advance by having your project organized and well defined, there will be fewer mistakes and less resentment. Having a happy and successful holiday depends entirely on what you bring to the table in the way of vision, preparation and leadership.

"Serena Shines" 11 x 14 Pastel matted and ready for framing

Avoiding Tight Places to Save Face

"Moody Blues" 18 x 14 oil on canvas

My son, Sidney, had a curious and active mind. Most of his teachers appreciated this, but some of them didn’t. He was a wiggly and energetic child who could get into mischief unless his exuberance was channeled.

As a mother, I answered his endless questions, provided him with library books and special activities that gave him plenty of exercise. He also needed enough freedom to explore, but definite parameters so he didn’t endanger himself or others.

One day I heard sirens blasting through our quiet neighborhood. Not seeing a fire truck, I whispered a "Thank  you, Lord" that it wasn’t on my street. It was some time later before I discovered just how close that emergency vehicle had come.

No sooner had I wiped the relief sweat from my forehead than the telephone rang. It was the mother of Sid’s friend saying my son had used their laundry chute as a slide and gotten his leg bent under him. He was stuck solid in the middle where they couldn’t reach him so she'd called 911 and a fire engine had come to the rescue

Not only did the firemen disassemble the laundry chute, but they hung around long enough to calm the panicked boys and give them a lesson on safety.

"Beach Buddies" 16 x 20 mixed media on canvas

We’re all guilty of putting ourselves in a tight spot when we’re in a time crunch. Sometimes, like my son, we take too many risks or we’re simply in the wrong place at the wrong time. There’s only one way out of messes like that. Change the terms or the conditions. If that’s not possible, make the best of working with what we have.

If you’re stuck with an impossible deadline, explain to your buyer why it is impossible to meet it. If you wait until the deadline passes and then break the news, you’re likely to come across as someone who can’t keep their word, or worse undependable. If you break it to them early on, you may save face and regain their confidence.

Know your client. If this is a person you’ve never worked with before, do your homework. Ask as many questions as possible to determine their preferences and what they expect. If you’re commissioned to do a watercolor portrait, explain to them that there is very little room for alterations. Oil is malleable and, therefore, much easier to change or manipulate. Giving the customer periodic “sneak-previews” is also a way to nip dissatisfaction in the bud.

"Day Dreams" 11 x 14 oil on canvas

If you’re afraid to give the client too much say (or control), especially in the beginning; you may have to pay later. Remember how difficult it is to put on your clothes after taking a hot shower, especially in the summer when you’re as wet after your bath as you were before?

If you’re a woman, it’s almost impossible to squeeze your damp body into a girdle or that pair of skinny jeans. How many times have you flopped back on the bed to flatten your tummy and zip up the flap? That’s how a client may feel if pushed into a corner (or up a tree) and they have no say over what happens to their money which is essentially how they view “your baby.”

"Hey, Coconut, Mon!" mixed media on canvas

You see the project as your livelihood, your inspiration, your creation. But unless you bring your buyer along with you and help them see your vision, you may end up in a tight place trying to get a frustrated customer to pay for your work. 

No doubt, there are unreasonable people who make too many demands. There are times when you have to sacrifice quality to please someone else’s vanity or ego. Just make sure you don’t sacrifice a future client because of yours.

Is that Tired Feeling really Boredom?

(work-in-progress "Tickles from God" a rainy day painting)

There are times in our lives when we feel drained, empty, and fatigued like we have nothing else to give. Instead of slacking off, what we may need is a new project. Once we’re slapping on the paint, everything else seems small and insignificant.

Do what you love, take time for yourself, and your engines start running again; full speed ahead. Just when you think you’re tired and overworked, you may actually be bored and need to shake things up a bit. That’s what my latest work-in-progress did for me. I was having trouble finishing my rain painting: “Tickles from God,” and I needed something more difficult and exciting.

I enjoy painting close ups, not only of people, but of nature. Flowers, fruit, leaves, birds and animals call out to my wild side and put me in touch with the earth. Like an itch that needs to be scratched, I long to walk barefoot again without wincing in pain. I want to dig a hole in my garden and bury a new plant that will add a bright touch of color in an obscure spot.

"Lady in Waiting" 14 x 11 oil on canvas (SOLD)
Prints available

I want to get my hands dirty. I want to feel the warmth of the soil under my fingernails. Of course, since I moved to Florida I’m a tad squeamish about the lizards, snakes and spiders. Having almost died from the bite of an eight legged brown recluse, I now wear garden gloves and the sensations are muted. Still the experience provides me with an impetus to get back to nature and painting.

My latest work-in-progress titled: “Namesake” came to me in a moment of reverie thinking about the beautiful lilies in Minnesota. Tiger lilies have always been my favorite perennial, and the thought of combining the flowers with a tiger was irresistible.

(work-in-progress: "Namesake" will add tiger lilies)

Other ideas churning around in my head have to do with the wonderful henna paintings Indian women do on their bodies before marriage. These intricate drawings are not permanent, but they adorn the wearer with Lacy motifs that exaggerate the beauty of a woman’s body and the fragile lace of the wedding dress. 

Artists are using these same techniques to embellish images with colorful designs that add an abstract quality to the finished piece. Female cancer patients are adorning their shaven heads with these patterns which just goes to show you that "bald can be beautiful!"

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